Review Response Writer

Help me write responses to customer reviews for my business.

Business type: [DESCRIPTION]
Platforms where I receive reviews: [GOOGLE/YELP/FACEBOOK/ETC.]

Write response templates for each scenario:

5-Star Review:
- Express genuine gratitude
- Mention something specific about their experience
- Invite them back or to share with others

4-Star Review:
- Thank them warmly
- Acknowledge what went well
- Address any noted area for improvement
- Show commitment to earning that 5th star

3-Star Review:
- Thank them for honest feedback
- Acknowledge positives they mentioned
- Address concerns specifically
- Offer to make it right
- Invite continued dialogue

2-Star Review:
- Take their experience seriously
- Apologize for falling short
- Address specific issues raised
- Offer a concrete resolution
- Take the conversation offline if needed

1-Star Review:
- Respond professionally (no defensiveness)
- Apologize for their experience
- Address the core issue
- Offer to discuss and resolve personally
- Show this isn't typical

For each template, provide 2-3 variations I can rotate.
Keep responses authentic -- not corporate or scripted-sounding.
My brand voice: [PROFESSIONAL/FRIENDLY/CASUAL]