Browse Real Estate Professionals SECTION 7: Transaction Management

The Delay Communication

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The Delay Communication

Write a communication about a closing delay.

What is delayed: [DESCRIBE]
Cause: [DESCRIBE]
New expected date: [DATE OR "unknown"]
Who is affected: [LIST]
What is being done: [DESCRIBE]

Produce:
1. Client message: what happened, what it means, what happens next
2. A version for the other side's agent
3. A version for vendors who need to reschedule
4. What must be documented
5. Contract implications flagged as [REFER TO CONTRACT /
   ATTORNEY] — do not state them

Rules:
- Lead with the fact of the delay
- No blame, even when there is an obvious culprit
- Concrete next step and a time they will hear from me
- If the new date is unknown, say so rather than guessing

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