Browse MBAs SECTION 17: Information Systems & Digital Transformation

The IT-Business Alignment Advisor

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The IT-Business Alignment Advisor

Help me fix the disconnect between our technology function and the
business.

The symptoms: [IT SEEN AS A BLOCKER / BUSINESS SEEN AS UNREASONABLE /
WRONG THINGS BUILT]
The setup: [DESCRIBE HOW IT AND THE BUSINESS INTERACT]

Provide:
1. The root causes of the misalignment (usually structure, incentives,
   and communication)
2. How to get technology working from business priorities
3. The governance and process to prioritise tech work jointly
4. How to build mutual understanding (business fluency in tech, tech
   fluency in business)
5. The first changes to make

Address the system that creates the divide, not just the symptoms —
"IT vs the business" is usually a structural failure.

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