The Software Selection Framework

Build a framework to select among these software options.

The need: [DESCRIBE]
The candidates: [LIST OR "HELP ME EVALUATE A CATEGORY"]
What matters: [FIT, COST, EASE, INTEGRATION, SUPPORT, SCALABILITY,
VENDOR STABILITY]

Provide:
1. A weighted evaluation scorecard on the criteria that matter for us
2. The total cost of ownership comparison (licences, implementation,
   training, ongoing)
3. The fit-vs-flexibility and lock-in trade-offs
4. The questions to ask vendors and references
5. The traps (demos that hide gaps, hidden costs, over-buying)

Help me choose on fit and total value, not the flashiest demo. Flag
product specifics to verify directly.