The Appointment Reminder & Recall Letter

Draft appointment reminder and recall communications.

Purpose: [APPOINTMENT REMINDER / OVERDUE RECALL / RESULT
FOLLOW-UP / SCREENING DUE / MISSED APPOINTMENT]
Setting: [DESCRIBE]
Channel: [LETTER / SMS / EMAIL / PHONE SCRIPT]
Reading level: [GRADE LEVEL]

Produce, for the channel I named:
1. A short, clear message stating what is due, why it matters in
   one plain sentence, and what the patient should do next
2. A version for a patient who has already missed one contact,
   firmer but not alarming
3. A version for the [SMS / letter] length limit if I set one
4. A "how to book or reschedule" line with [CONTACT DETAILS TO
   INSERT]
5. Wording that conveys importance without causing alarm and
   without stating a diagnosis or clinical result

Rules:
- No patient identifiers in the template — use [NAME] and
  [DATE] merge fields only
- Do not state any test result, diagnosis, or clinical finding
  in a reminder — say only that a discussion or appointment is
  due
- Neutral, respectful tone; assume the patient wants to attend
  and has practical barriers, not indifference

Mark anything requiring local policy (recall intervals, opt-out
wording) as [PRACTICE TO CONFIRM].